12- Choose the word or set of words that, when inserted in the sentence, best fits the meaning of the sentence as a whole.
The store manager was ------- when sales dropped for the third year in a row; that was why she ------- our department for its lack of effort.
A. indolent . . intimidated
B. indignant . . upbraided
C. insolent . . exonerated
D. indulgent . . castigated
E. intolerant . . condoned
Correct Answer: B
* Here's Why:
The first missing term must characterize the manager’s response to a drop in sales that shes sees as a result of her department’s “lack of effort.” It is logical to conclude that the store manager “upbraided,” or scolded, her employees out of indignance, or righteous anger.
* Difficulty: Medium
* Question Type: Sentence Completions
(Critical Reading)



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